Frequently asked questions.

Do you offer sliding scale options?

I have a limited amount of sliding scale opportunities. Currently all of my sliding scale slots are full.

Do I have to have a formal Autism, ADHD, or PTSD diagnosis to start therapy with Lauren?

Absolutely not. Although formal diagnosis can be helpful for many folks for many reasons, I respect and honour self-diagnosis. As part of neuro-affirming care, self-diagnosis is valid, as many neurodivergent adults are deeply self-aware and due to multiple reasons, the formal assessment and diagnostic process may not be an accessible or preferred option.

What is the cancellation policy?

I have a standard 24-hour cancellation policy. I welcome respectful communication regarding any emergency situations that arise, but please know that the full session rate may be charged for missed or late-cancelled appointments.

Are sessions covered under extended benefits?

While Registered Psychotherapy services are often covered under extended benefits, I strongly encourage you to check with your individual benefits coverage to confirm extended coverage for psychotherapy.

Do you direct bill to insurance companies?

I do not offer direct billing options at this time. I issue receipts that clients can submit to their insurance companies for reimbursement where applicable.

How is payment accepted?

I accept payment through the form of e-transfer or through credit card.